Day 1
4:20 P.M. – 5:00 P.M.

From Skepticism to Success: Changing the Resident Experience Narrative in BTR 

What to expect

Build-to-Rent communities are often misunderstood. This session reframes BTR through the voice of the renter, using evidence on satisfaction, renewal rates, maintenance response, community amenities, and overall livability. This session equips builders and operators with resident-driven proof points, data, and messaging to help cities, partners, and neighbors see how BTR strengthens communities. 

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